Five years in the Hospitality Industry. Having started as a Front Desk Agent with ambition to build my career; they mentored me aiding my overall success. Proudest accomplishment must be leading a team of hospitality professionals in creating an open and imaginative environment to improve guest service, and to build a trusting team to rely on. Team members have found direction in professional and personal goals with the outcome of taking an initiative that delivers outstanding service.
Thank you for your time in explaining the situation and let me record that information at the Front Desk. From there I will stay on top of this and resolve this with the proper department and speak to XYZ person directly.
Insert name and position in place of XYZ
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