Hotel Travel Blog Active 2019

Hotel Travel Blog Active 2019

Hotel Blogger

5 Years Experience

Las Vegas, NV

Female, 41

Five years in the Hospitality Industry. Having started as a Front Desk Agent with ambition to build my career; they mentored me aiding my overall success. Proudest accomplishment must be leading a team of hospitality professionals in creating an open and imaginative environment to improve guest service, and to build a trusting team to rely on. Team members have found direction in professional and personal goals with the outcome of taking an initiative that delivers outstanding service.

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18 Questions

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Last Answer on May 31, 2015

Best Rated

When a guest make a complaint related or not related to your department, how do you respond?

Asked by NA over 9 years ago

Thank you for your time in explaining the situation and let me record that information at the Front Desk. From there I will stay on top of this and resolve this with the proper department and speak to XYZ person directly.

Insert name and position in place of XYZ





How do you calculate/compute occupancy?

Asked by NA over 9 years ago

 

How do you calculate/compute revenue per available room(REVPAR)?

Asked by NA over 9 years ago

 

Hello,
What can I expect from a $50-$100 tip to the front desk at a 4-5 star hotel. The hotel is sold out, so upgrades are out. And what is the best way to ask?
Thank You

Asked by Chris almost 7 years ago