I worked for the California state system, starting as a Correctional Officer and retiring as a Lieutenant in 2005. I now write for the PacoVilla blog which is concerned with what could broadly be called The Correctional System.
Not even remotely close.
Obviously there are. They could be executed. They could be ignored and allowed to continue to offend. They could be maimed (like taking the hand off a thief or castrating a rapist.) Whether these alternatives are effective, legal or human is a completely different question.
I have absolutely zero background or training in "the art of negotiation" in this environment. Sorry but I expect I would be remarkably unhelpful to you. Also, my speaking voice is squeaky and does not sound good when broadcast.
The basic job description in the employment flier is a pretty good spot to look for that. Basically a Correctional Officer keeps an eye on inmates and provides services to them. We ensure that they are released for meals and jobs, get mail, get laundry done and, as much as possible, get along with each other and with staff. For more detailed info you can go to the CA Dept. of Corrections web site and download a job description from their employment opportunities section.
Air Traffic Controller
When would you order fighter jets to be scrambled?Bouncer
How often would you find yourself in real danger?Day Care Provider
Do the kids ever reveal embarrassing things about their parents?Basically that is not a custody function. Also, virtually NOBODY goes to prison the first time. They have probation, diversion, court ordered therapy, restitution, etc. Many are "state raised." The only people who go to prison the first time are murderers and (now) child molesters. Also, by the time they go thru the court process and jail they have adequate time to come to terms with their situation. But, as I opened with, that is not a custody function.
I have been retired for over 13 years and due to some parent care issues am pretty much impossible to contact at any sort of reasonably predictable time. Sorry, but I don't think I can help you much on this project.
It isn't as good a gig as it used to be due to politics, but it is still pretty decent, at least in CA.
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