Casino Marketer

Casino Marketer

Bugsy Siegel

Washington, DC

Male, 36

I worked for over two years in Las Vegas as a Director of Marketing for one of the casinos on the Las Vegas Strip, and in that time acquired a bit of knowledge about how casinos have finely honed the art of parting you from your dollars, especially if you're a gambling degenerate. I know a little bit about how the entertainment and F&B side work as well, and how casinos assess gamblers.

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19 Questions

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Last Answer on November 11, 2013

Best Rated

Did you have any ethical qualms about working for a casino?

Asked by DRDR8 over 12 years ago

I have never had an ethical qualm about working for a casino. I recognize that casinos can be harmful to certain members of the population in that people can gamble, including those that for whatever reason, should not be gambling. However, the vast majority of individuals look at gambling correctly - as a form of entertainment, not a way to try to make the rent or make money. I view it as a form of thrill-seeking - there's a certain excitement that comes with putting something on the line, with the potential for loss and the potential for gain. When gamblers like Michael Jordan wager what the public perceives to be "excessive" amounts,... Read More +

Any tips on the cheapest ways to get a comp'd room?

Asked by lucky777 almost 12 years ago

At the risk of sounding glib, I would say the cheapest way is to not try to get a comped room. 

I remember that one time we gave a guest a luxury car in appreciation of their play.  Can you imagine the amount that you would have to spend and lose in order to be given a car by a casino? If you're playing enough to get a comped room, chances are pretty good you're losing way more than what it would take if you just paid for the room.

Enough glibness though.  I'd say that to get a comped room, the answer is, "it depends." When do you want a comped room? Getting a comped room on a Wednesday in the middle of August... Read More +

Did working on the Vegas strip make you not want to go near it during your off hours?

Asked by mak attak over 12 years ago

Generally....yes. But I would say that there were some exceptions. When I first moved to Vegas, I used to live in condos right behind the Strip on the east side. I liked it, especially because it was such a ridiculously short commute- but on the flip side, what most tourists don't realize is that the area right around the Strip is generally kind of crappy. The tourist part of the Strip, is of course, great - but there are areas, say a mile or two east of the Wynn for example, where the neighborhoods are quite poor. Most of the middle class folks live in one of two neighboring suburbs; Summerlin to the North and Henderson to the South... Read More +

What kinds of people did you work with? Like, are they just a bunch of fine, upstanding people that you'd find in any workplace, or is there a certain personality type who works for a casino?

Asked by j-bird over 12 years ago

I would say that - as a broad generalization that is only my two cents - Las Vegas is a one-factory town (casinos). So because everything revolves around the casinos, your labor force is definitely impacted by that. Las Vegas really is one of the last places in America where a high school graduate can have a good shot at making a very good living, such as by dealing cards or valeting cars at a high end casino. As a result, I believe that there is a simultaneous dearth of culture and not much of a push for academic excellence. UNLV is the most prominent institution of higher learning locally and is middling (though the hospitality program... Read More +

Why don't casinos allow pictures?

Asked by A.T.Ell. about 12 years ago

I think there's multiple reasons for this, primarily around security and privacy.  For example, they may not want people to take pictures for fear of letting someone use that information to understand the casino's security procedures.

In addition, I think in our puritanical society, gaming still has somewhat of a stigma. As such, guests may not want their picture taken while playing. So prohibiting photos also protects the privacy of its guests.

So I believe it's primarily an issue of privacy and security.

Why can't I use my phone at a gaming table?

Asked by split 'em about 12 years ago

I believe that the primary reason you can't use a phone at a gaming table is that the casino wants to prevent "cheating," as card counters and other casino undesirables would love to be able to use devices to help keep track of cards, communicate with confederates, etc. The side benefit is that it also keeps obnoxious wankers from taking calls at the table and slowing down play or irritating the other customers. It's hard to believe, but sometimes customers in casinos fail to be polite.

What's the minimum action I need to give to get comped a meal / room / show tickets etc?

Asked by Jon about 12 years ago

These days, you don't really need to work that hard to figure out what it will take to get comped.  In Caesars' Total Rewards program, you get Tier Credits at varying rates for different activities:

https://www.totalrewards.com/TotalRewards/RewardsAndBenefits.do?page=trBenefits

Each reward credit earned is worth 1 cent.  So whatever the buffet costs, say $30 for the dinner buffet, you need 3,000 Reward Credits.