I have been a bus driver since late 2006. I know the inside story, the scoop, the down low dirt of what it takes to be a bus driver, how to handle kids and adults, and how to survive on the "streets" so to speak. I used to have a blog, feel free to browse it or ask me a question here.
Yes. She should have stayed in her seat, called for help, shut the door and drove off.
If yelling was a reason to lose a job, I'd have been fired a long time ago.
Short answer, yes. The bus driver is allowed to assign seats as he or she sees fit. Yes, they are allowed to confiscate your items if they are a legitimate distraction.
Probably 80 to 90
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Some people don't know the inside scoop on what this job really is about. It takes just a few minutes to answer questions and generally people don't mind hearing answers.
Write them up and turn them into the administration. Generally i try to handle problems before they get out of control though.
Yes. If you are in violation of dress code they can refuse to transport you. Don't violate dress code.
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