Dry Cleaner

Dry Cleaner

AtlSoapGuy

Atlanta, GA

Male, 52

I have worked in the dry cleaning industry for almost 30 years. I worked in my family's dry cleaning operation as a manager and owner. Currently, I write a blog for those in the dry cleaning industry, as well as work for a manufacturer of dry cleaning chemicals. Over the years I have spent in the dry cleaning industry, I estimate that I have been in over 2000 dry cleaners in the US.

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79 Questions

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Last Answer on February 12, 2018

Best Rated

Is forgotten cleaning a real issue in the industry? What do most cleaners do with unclaimed clothing?

Asked by Lori almost 6 years ago

Yes Lori, forgotten cleaning is a big issue in the dry cleaning industry. In most cases dry cleaning is paid for after it is finished. This means that the owner of the drycleaner has invested time and labor, as well as other intangibles to produce the clean garment. If it is never picked up this was all done at a loss. Depending on state laws, he can sell the garment to try to re-coup his cost. Other drycleaners will donate these garments to charities.

Why are so many dry cleaners Asian?

Asked by slowgrind over 6 years ago

A dry cleaning business is often an easy way for Asia immigrants to own a business. The investment required to get into the dry cleaning industry can often be much more affordable than other businesses. The Asian community has become very established in the dry cleaning industry and have much of the training materials and information available to them in their language. And while communication skills are very important at the point of sale, often this can be worked around with minimal English required.

What does it cost to open a dry cleaning business in an average suburban town?

Asked by Elias over 6 years ago

Depending on how you configure the store between $150k - $250K for new, good quality equipment, computers, counters, build out and start up supplies. If you are only going to be doing dry cleaning (you will be sending your shirts out for someone else to do for you), you will be on the lower end of that range. For dry cleaning and laundry (which is the way that most configure), you will be on the higher end of that range.

I am in a process of purchasing a dry cleaners, but the owner doesn't want me to present at the store to check daily sales. He doesn't want his employees to know that the business is on sale. Do you think this is common? or he is hiding something?

Asked by Sue over 5 years ago

I can understand that the seller could be concerned that when his employees find out he is selling, they may want to move on and actually this is a very common concern when selling a dry cleaner.  However, you need to do your due diligence and thoroughly investigate the sales of the business before closing.   If the owner cannot come to some agreeable way of allowing you to verify the daily sales, I would become a little concerned about the actual sales.  A few ways that may help is to check the invoice numbers at the beginning of the each day to get an idea how many invoices there were.  You could check the daily bank deposit.  Setting in the parking lot and actually counting customers the first few hours of the day and the last few hours of the day can give you an inkling as to how busy they are. 

can loose threads from silk pillows damage a dry cleaning machine?

Asked by english over 5 years ago

That would be a long shot, but I suppose it could create a problem in the drycleaning machine.  It might be able to get into the pump and while not actually causing damage, it could result in having to take the pump apart and cleaning the thread/lint from the impeller.  Another possibility would be shortening the life of the filters on the machine.  If there were a lot of lint, this could result in having to change them sooner than possible.  Without actually seeing this garment, these are about the only things I can think of and neither of them are really a serious issue.

Can dry cleaners fix a ripped nylon bubble down jacket. Do they put a patch or nylon patch.

Asked by marcus rosario over 5 years ago

Yes, that has someone on premises should be able to repair the down jacket for you.  It is hard to say without actually seing the garment, but I would suspect that patch may be the best way to repair the garment.

I always ask my dry cleaner to hand press my cotton button downs, but they still come back over-pressed to the point where the fabric loses its original fit and structure. Is it silly to ask them NOT to press the shirts at all after dry cleaning?

Asked by Josh over 5 years ago

I understand exactly what you are saying.  I have had the same problem with the dry cleaners I have used in the past too.  There are some shirts that do not come out well on the shirt units.  Usually it is just too hot of a temperature, you will see shiny spots on areas that the fabric is doubled up (the tips of the collars, cuff, etc).  

Are you asking for the shirts to be dry cleaned?....This usually is not a problem in dry cleaning as it is in laundry.  I am suspecting that your cleaner is just automatically sending them through laundry instead of dry cleaning.  If I were you, I would speak with the manager and ask specifically if the shirt can be dry cleaned and if so, will he make sure that it is.  If not, have him launder it and hand press the garment.  If the dry cleaner cannot follow these instructions for you, I would look for a different one.  

To answer your question, no it isn't silly to ask for just cleaning, just unusual.  

 

Hope this helps.