TollBoothGuy
5 Years Experience
Brooklyn, NY
Male, 33
I spent just short of five years as a toll collector on the western end of New York State. Ask me anything, but please don't pay me in pennies.
I have no idea. A google search yielded the following:
https://jobs.mdot.state.md.us/JobClassDetails.aspx?Postings=733
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There are a few situations that require collectors to exit the booth and take down license plate numbers. We are required to take down license plate numbers for cars that paid with 50 and 100 dollar bills. We are also required to take down license plate numbers of vehicles that do not have, or have lost their entry tickets. Finally, when customers with no cash pull in, we are required to take down the information on their drivers license along with the plate number of the vehicle they are in.
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Simple enough. Full-timers have a set number of paid days that they can take off each year. I'm sure exact numbers vary based on seniority. Part-timers in my system submit availabilty well ahead of time, and can make themselves unavailable as many days as they wish, excluding holidays. Part-timers do not receive any kind of vacation time. Part-timers frequently slide in to cover full-timers during vacations.
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Part-timers like myself had the ability to set our own availabilities. Outside of holidays, we could make ourselves as available for as few or as many days as we wanted. I guess the only caveat to that is that the days that we made ourselves available didn't automatically translate into shifts. So you could make yourself available for weekends only, but there would be a high likelihood that you wouldn't work all weekend days.
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There were three shifts every day: 11p-7a, 7a-3p, and 3p-11p. Full-timers generally have set schedules and part-timers fill in the gaps. In my particular situation, part-timers can set their working parameters to fit their preferences, but limiting available hours can severly limit assigned shifts. In the schedule periods where I made myself completely available my schedule was across the board. Part-time collectors work both entire 8 hour shifts or relief shifts all the way down to 4 hours. Sometimes it worked out really well (eg. a bunch of afternoon shifts in a row) and other times it was a little more challenging. (eg. 7a shift at a station 25 miles away after working at that station until 11p the previous night)
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No way for me to say. I'd give them the benefit of the doubt in regards to the 4-8 week estimate. Government agencies tend to move slower than private entities, particularly when it comes to hiring. Good luck!
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The starting pay is certainly more fair now than it was when I started at 9 and change, and the scheduled raises are a nice thing to count on. If collectors make themselves available across the board it isn't terribly difficult to reach the 70 hour bonus mark, especially during the summer months. I guess the downside to this arrangement is that your earning potential really plateaus after the five-year mark. Whether overall compensation is fair is to up to each employee, coupled with the economic demographics of a very large state. I will say that I, along with many other part-time collectors, worked multiple part-time jobs while I was employed as a collector.
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