CruiseShipOfficer
New York, NY
Male, 33
I have worked as a deck officer on large cruise ships for almost a decade. When standing watch on the bridge for eight hours a day, I was directly responsible for the safety and navigation of the vessel. In addition, in my roles as Safety Officer and Chief Officer, I have had duties outside of the bridge regarding emergency response and procedures.
It depends on your rank. A few deck officers will be in charge of some of the regular lifeboats with passengers. But on a ship with, say, 20 lifeboats, there aren't 20 deck officers to be in charge of each lifeboat. (In this case, other trained (and certified) people- Quartermasters, engineering officers, etc- will be in charge of the boat, along with several other crew members that will also help man the boat.) In addition, when you give the order to abandon ship, losing all of your officers to go man the lifeboats means you have less people onboard to ensure critical elements of the ship and evacuation are going as they should-- so a core team might remain behind until all the boats and rafts are away, and then that core team will go in the last liferaft(s). But each company has a different policy- and a different emergency response structure- and so do it a different way. But the general answer is some officers will go in lifeboats with passengers, and others may wait until the end and go in the last liferafts after the rest of the evacuation is complete.
It really depends on individual companies. Most European/"western" officers will usually work between 6 or 8 months a year. This is often broken down into 3 months on and then 3 months off, or 4 months on and 2 months off. I would say 4 and 2 is probably slightly more common than 3 and 3, at least for cruiseships. Of course, when you are working, you are working 7 days a week without a break, and are always 'on call' even when off the bridge.
I wouldn't say any really close calls, no. There have been, however, many moments where my blood pressure has gone up and my heart rate increased, for sure, or times where if the situation was not handled correctly and promptly, there could have been more serious consequences. But I've seen fires- albeit minor ones that are out quickly- power outages, medical evacuations, big storms, and mechanical failures. But well trained crews can and do respond effectively to these situations to ensure they don't become 'incidents.' And being responsible for the safety of these ships is stressful- I always felt when I walked down the gangway at the end of a contract onboard something like relief that nothing major had happened. I definitely believe that highly qualified crew is vital for manning these new, huge, technologically advanced ships and that cruise lines need to focus on attracting and retaining top talent.
Truthfully, I have no idea-- but the number is very small. Whenever it happens, there is usually a fair amount of media attention, so the frequency might seem higher than people think. The bottom line is you really have to try hard to fall off a ship. Regulations dictate the minimum height of railings, and they are high enough you won't just accidentally slip and suddenly find yourself in the sea. To fall off, you essentially have to be doing something pretty stupid- like climbing on a rail- or intentionally throw yourself off. Recovery chances vary depending on how high the person was when they jump and where the ship is-- obviously if you go overboard in the cold North Atlantic, your chances are much slimmer than if it is in the Caribbean. Recovery is therefor not totally out of the condition-- there have been a few cases within the last few years where the ship's crews have successfully recovered passengers who fell overboard.
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When do your policies allow you to hang up on a rude caller?It depends on the size of the ship, mostly, along with the conditions at that time... Smaller cruise ships on a normal passage out at sea will usually have one qualified officer on watch at any time, along with a lookout, or Quartermaster. But the vast majority of modern cruise ships will have two officers on watch at all times, with at least one lookout/Quartermaster assisting as well. However, if the vessel is in an area where there is more demanding navigation- close to shore, coming into or out of ports, areas in which there is heavy traffic, or during restricted visibility, for instance- the bridge team is supplemented by additional officers. Usually this would be the Staff/Deputy Captain (ie the Second in Command) or the Captain. (Coming into a port, you will often find there are two Officers of the Watch, the Staff Captain, the Captain, and a local harbor pilot.) The standard schedule for bridge officers is 4 hours of watch followed by 8 hours off watch. Some ships vary that routine in order to give officers one period a day where they can get at least 10 hours off, but most ships around the world operate on a 4 hours on, 8 hours off schedule.
Antiquated. What surprises me are the news reports that this was- either formally or informally- the policy at some boats on the Concordia. None of the passenger ships I've worked on have had this rule at all. In fact, it is the opposite-- to keep passengers calm, you want to keep families together. Splitting people up will only make crowd control more difficult.
As with all these answers, until the report comes out we don't know for sure, and it is all speculation. But we do know the rock opened up a very, very long hole in the side of the ship. Ships are broken into watertight compartments that stretch from the bottom of the ship to a few decks above the waterline. This prevents a hole in one part of the ship from sinking the entire ship-- one watertight compartment would fill but the ship can still easily float. The Concordia was designed so that multiple compartments could be flooded and the ship would still be afloat, but I suspect the damage was just simply too large and the number of compartments penetrated exceeded the number she could still float with. At this point, with water rushing in, the ship began to lose her stability. As to what caused the ship to start listing- it could be a number of factors. Perhaps the ship turned sharply well after a lot of water was in, causing water to rush to one side. It could be any number of reasons because the stability was already compromised. But as the ship began to list, and without power to pump or transfer water to the other side, the situation got progressively worse, and the other design elements in place to keep the ship from listing were probably just not enough to deal with the amount of water in the ship given the size and length of the damage.
Absolutely, yes. (No doubt that is part of why I was asked to answer questions on here!) As soon as the accident occurred, I had many emails in from both friends and journalists asking for my reaction. It definitely has raised the awareness of my job-- but not in a way I had hoped. As for how this could possibly have happened-- well, it is of course a very relevant question. The first is the typical disclaimer-- we have to wait and see what really happened before we can make final judgements about what went wrong. Until those official reports come out with transcripts from the bridge and screen shots of the electronic chart and radar displays at the time, we won't know entirely what happened. That being said, if everything that has been reported so far in the media is fairly accurate, it seems to be a simple case of human error-- someone just not paying enough attention. This is an obvious statement, but it should never have happened. The area was well charted, the ship had excellent technology, and the weather does not seem to have been a factor. It definitely appears now that certain procedures and good industry standard practice were not being followed on the bridge that night.
Company policy dictates this usually. On most cruiseships it is OK to have a drink during off hours, but never exceeding certain limits, and generally not within 4 hours of duty. Again, this varies, however- some companies operate dry ships.
Great question. At the end of the day, you are given tremendous authority when you are captain, but you also burdened with tremendous responsibility. He was entrusted with the lives of many thousands of people, and if, once the reports are out, he really was simply grossly negligent, then yes, he should face criminal penalties. Unfortunately accidents do occur, but there is not always gross negligence. For instance, if it turns out there was a large mechanical failure that was unpredictable and was the direct cause of the accident, and the Captain then acted prudently and was able to keep the ship afloat for as long as possible and promptly ordered an evacuation, etc, I don't believe he should be penalized. As for appropriate jail term-- I don't think I can come up with a solid number. The ship was registered in Italy and so Italian law- with its applicable penalties and jail terms- should apply.
I think it is a variety of reasons. A very large number of people are just put off by the worry of being sea sick. Lots of others think there is nothing to do onboard (except eat). Others hate the idea of being 'trapped' or 'confined' with thousands of other people and having to deal with 'forced revelry' that you can't 'escape from.' Carnival initially played up its "FunShips" theme so much to appeal to a broader demographic; that probably tainted the industry in the eyes of many. (Now, however, Carnival is trying to tone down its fun ship/party image, and be more family friendly.) Of course, the reality is that cruising has so many different niches there is a cruise for everyone- from ultra-luxurious small ships that rival some of the best accommodations on land to adventure trips to Antarctica to barges in France. That seems like a PR answer, but I genuinely think it is true.
It certainly happens, no doubt about it, although every company has policies against it (and varying levels of enforcement.) But far more common is internal relations with the crew. People often ask if that is allowed-- and it is, absolutely.
Nothing new that I know of. However, stabilizers are remarkably effective at reducing the rolling of a ship-- most of the time, ensuring the ship does not roll more than say 2 or 3 degrees. (Keep in mind cruiseships generally sail in areas where the seas are calm anyway, and so the rolling is likely to be much less than that to start with.) In fact, stabilizers are so effective that it can somewhat change your strategy for minimizing discomfort-- in the past, you would put a ship's bow into the seas to reduce rolling and just have the ship pitch. Now, you can put the seas more on the side and have the ship more stable, thanks to the stabilizers. Of course, stabilizers do not work for pitching- ie the ship heading directly into seas and the bow going up and down- and no technology is in the works that I know of to address that issue. Some yachts have new systems that do allow them to minimize or reduce rolling even at anchor now, but I don't think you'll see that on cruiseships anytime soon-- in large part because there is not really a need for it.
I've been thinking about this for a while and can't come up with a good answer. But I think I'll answer it with one aspect of the industry that is often reported but, I feel, inaccurate: that cruising is somehow this completely unregulated industry where every ship can do what they want. True, ships are registered in Bahamas or Panama or wherever, but they are all subject to port state control inspections in the countries they go visit and all follow internationally approved (by IMO) safety standards in SOLAS. Any large cruise ship built today has tremendous safety equipment and the crew will undergo a lot of training. And they all follow the regulations! I saw one email today from a company proposing new changes post Concordia, including having to send verification for every passenger booked in the US that an emergency drill was held prior to departure. I do believe there needs to be a drill before departure; why there needs to be a separate verification sent is something I find hard to understand. If there is a requirement to do so, ship's officers will do so. They have licenses and undergo years of training and know the importance of following these international regulations; it isn't like in this day and age once this becomes a requirement they would simply not do the drill and hope no one notices. Yes, ships are registered in a variety of countries, and yes I believe a ship registered in the UK is subject to more stringent inspections than one say in Liberia. But that does not mean that the Liberian registered ship does not meet certain standards or acts without any regard to international laws or regulation.
It depends on the company, but generally yes. That is one of the nicer aspects of working on a cruise ship (as opposed to a cargo ship.) If you bring a spouse along, there is plenty for her (or him) to do when you are working. Some lines may allow you to bring someone along for free in your cabin-- others may charge a nominal fee just to cover a few expenses. A generous family travel policy is one way a company can really generate goodwill from its employees-- those companies that try and restrict it often find their employees upset.
No one is going to fault a Captain for abandoning ship after the evacuation is complete. However, the Captain has a duty of care to his or her passengers, and this means taking every possible step to ensure the safety of your passengers until the very end. The comment from a Captain that, "I ordered 'Abandon Ship'-- that means everyone, including me" is definitely not correct. The Captain should be in the last boat (or raft) from the ship, and barring imminent death or sinking, should be onboard until he or she has been told everyone else is off. Now, if there is a fire or water is lapping at the bridge and the ship will sink within moments meaning that the Captain needs to either jump off then or certainly die within a few minutes, then he or she should save himself. As long as he or she has done everything possible until the last minute, there isn't any reason for the Captain to unnecessarily die. And while I don't know the specifics of the law, there is a law in Italy against abandoning ship prematurely that the Captain is being charged with.
I would think most captains run in the range of 50,000GBP to 100,000GBP. Those higher ranges, though, are probably for Captains who are on older contracts with a defined incremental raise increase every year and have been going to sea for four decades or so. I don't think you'd find too many cruise ship captains at that top range.
I don't think you'll see any new international regulations go into effect before the official reports come out about the accident. You want to wait and see what really happened before you start legislating ways to prevent it in the future. However, what I see as the most likely regulation to change- that you can wait 24 hours after sailing before holding an official muster and emergency drill- has already been adopted by the cruise lines. A broad collection of companies announced last week, I think, that they would make it their policy to always hold the emergency drill before sailing. Again, regulations don't require this immediately, and almost all companies already did this anyways, but now the lines will be exceeding the international requirements here. Also, I am sure companies are doing individual additional precautions. These would likely include additional damage control training or additional training for crowd and crisis management for affected crew. There is no doubt that companies will also be communicating with their Captains and bridge teams about the accident, and that onboard the officers will be reviewing the accident- and their own procedures- in meetings. Carnival Corporation has already announced they will be doing a complete review of all their safety procedures in light of the accident.
I've been on cargo ships going through the Straits of Malacca where there are active pirates. You certainly take extra pre-cautions, including extra watches posted around the ship, all the doors from the outside being locked, and fire hoses kept full of pressure to repel any boarders if necessary. I was also on a very large passenger ship a few years ago going through the Arabian Sea- many precautions were taken, including naval escorts, instructions to passengers, a partial blacking out of the ship. I had very little concern then that the pirates would be able to do much to the ship-- it was too large, with too many people, going too fast for them to do anything significant. I know of another passenger ship that transited the region off Somalia- but without passengers- where razor wire was strung around the ship, the hull coated with grease to make boarding difficult, and outside security agents placed onboard for the transit.
It depends on the severity of the illness, but the general procedure is whatever the doctor recommends, we will do. So that might mean diverting very far to get within helicopter range so the passenger can be medi-vaced off. (On a North Atlantic crossing, for instance, you have the option of airlifting from Newfoundland or Ireland, meaning there are really only a few days when the ship is in the middle of the ocean where you can't get someone off by helicopter.) But if the doctor recommends getting to shore (or near shore) as quickly as possible, then costs are not factored and the ship will go full speed in order to get there quickly.
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