Veroniche
Western Region, US
Female, 54
I’ve been an ER nurse manager since 2009. Previously, I spent 24 yrs as an ER nurse. My hospital, a Level III trauma center, sees 70,000+ ER patients/yr. My responsibilities include billing, federal/state regulation oversight, metrics reporting, software education of e-records, and hiring/termination/disciplinary actions. The ER is one of the key impacted areas of healthcare reform. It’s a scary and exciting time for us, not just in the care of patients, but what the future holds for healthcare.
Our ED has 60 beds, we are located in a suburban community non-profit, non-teaching hospital. In 2012 we had over 73,000 ED visits, which makes us the second busiest in our state. We are a designated Level III trauma center. We care for all ages of patients, from newborn to geriatric. We are a certified chest pain center, certified stroke center, and have a large psychiatric population. We also have started a Senior ER, an area within the main ER that focuses on the medical and social needs of patients over the age of 65.
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Nearly all of the clinical managers that I know of in the Emergency Department are nurses. The majority of the staff are nurses and nurse aides/techs, so in order to manage the staff and understand their scope of practice and job responsibilites, a nursing degree as a basis is a necessity. There are some large Emergency Departments that may have a business manager or operations manager, along with the clinical manager (nurse) that has some type of business or healthcare administration degree, but I have not seen that many out there. I understand it is a growing field, have you been hired in that capacity?
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Thanks for the question--I have emailed and called with no response. Please contact again through this site if you are still interested.
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