Skincare Product Specialist

Skincare Product Specialist

KatieCuppyCake

Brooklyn, NY

Female, 24

I started working in the apparel side of retail in 2005. Working long hours, talking to rude customers, and little to no pay, I've always seemed to receive the short-end of the receiving stick. Somehow, I've managed to work my way up the customer service ladder through various clothing stores, and now work for an AMAZING luxury skincare line as a Product Specialist and Receptionist. Now, I am happy to assist people and make them feel as beautiful on the outside as they are on the inside! AMA=]

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Last Answer on September 10, 2012

Best Rated

Do Proactiv and other infomercial products really work, or are those before-and-after pics fake?

Asked by gregg over 12 years ago

Thanks for asking, and this is a great question! I feel like it really depends on the persons skin type. There are SO many different skin types, that one line or product will NOT be good for everyone... no matter what they say to persuade you. I don't think pro-active is a great skincare line, (not trying to bash them) their cleansers are abrasive... which is NEVER good for your skin. For some people, they feel it works... others don't. Another thing is, you want to look for a company that can solve your problem permanently... not temporarily, which is a big difference in luxury lines and other brands. I feel like pro-active and those other TV companies will make you keep purchasing their products. If they solved your issues... how else would they make their money? The before and after pics may not be photoshopped completely, but I do think they are touched up a bit... after all, they're selling you products over the internet and TV... How are they to know which products work best for you??? Hope this helps!!! =]

Honestly - do you ever feel like skincare companies just exploit women's fear of aging and being unattractive, or do you think their goals are more noble than that?

Asked by must-ask over 12 years ago

Sadly, yes... in most cases. Their intentions might be good, but they way they market their products is as if "you don't have good skin, you're imperfect... and imperfection is ugly!" I feel like imperfections is what makes us beautiful! My company I work for really believes what I believe too, and I feel that why I love working for them! If someone is young, we're not going to sell them an anti-aging cream because they don't need it! It doesn't matter if that cream is more expensive.. I/we really want you to feel as beautiful as you are on the inside... you don't need the skincare creams and stuff, but if that's going to make you feel more confiendent.. that's why I am here and working in this industry. Just like you don't teach your children by fear, you teach them by love.. and that's what skincare companies, clothing stores, magazine and anything else that promotes beauty should be doing... making people to love themselves... Thanks for the question and sorry for my rant!

You mentioned that you're a product specialist AND a receptionist. How much time do you spend doing one vs. the other, and are you trying to get the boss to let you do product stuff full time?

Asked by maureen b over 12 years ago

I do about half and half. Where I work, there is not a lot of walking traffic in the store... since my place is a spa/skincare line.. I answer the phones when they ring (they are not ringing off the hook haha) and book appointments and then when clients walk in, I help them find products that work best for them, or get them ready for their facial) Thanks for the question!

Did you ever have bad skin and is that part of the reason you now work in skincare?

Asked by elias000 over 12 years ago

I've never had bad skin... but, I've always been a bit dry or oily in my t-zone and my pores were always clogged... not to the point where you can see them, but if you looked closely you could haha. after using my companies products, I definetly see a difference in the overall texture in my skin, and the clogged pores are no more! =) That's not the reason I moved to skincare though, it's because I've always been intrested in beauty. I am a freelance makeup artist, and skin care and makeup go hand in hand.

What's the nastiest skin ailment you've ever seen up close & personal?

Asked by Timmay over 12 years ago

Well, I've never seen anything too "nasty" thank goodness since I'm not an asthetician.... The most I get to see is super oily skin, or lots of breakouts...

Is there a line of skincare products that you think is really bad, except that they’ve done a great job marketing so people consider them high-end?

Asked by jughedz over 12 years ago

well, that's a tough one. haha, it depends on what you consider High-end... I really don't happen to like clinque, but that's just my opinon... different things work for different people... for instance, I don't like la mer... there products dont work for me personally, and their prices are high.

Do most people that buy specialty skincare products actually NEED them, or are they just easily duped into thinking they need a bunch of cosmetics they don't?

Asked by glitter-n-gold over 12 years ago

Well, you actually don't NEED anything you buy... unless it's water or food... But yes, different products do different things, and you will see results depending on what the company puts into their skincare. I would stay away from drugstore brands for the most part... they contain a BUNCH of water...(your skin actually repels water... and dehydrates it) drugstore brands have about 75%-80% water... high end brands have about 50%-65% water, my company has 0% water. haha so really, it depends on what works best for your skin =)