Zookeeper and Animal Trainer

Zookeeper and Animal Trainer

LisaAnnOKane

Tampa, FL

Female, 32

During my zookeeping and environmental education career, I have interacted and worked with a variety of animals, including brown bears, wolverines, red foxes, moose, camels, mountain goats, dolphins, sea lions, raccoons, porcupines, snakes, raptors and ravens. I am also a young adult author, and my debut novel ESSENCE was released in June 2014 by Strange Chemistry Books. Ask me anything!

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Last Answer on September 18, 2015

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Are camels particularly friendly animals, or do they have a temper? What would they do if they felt scared or threatened?

Asked by CNHolmberg over 12 years ago

Hi Charlie! You are in luck, because the "animal love of my life" happens to be a huge Bactrian camel named Knobby. (He lives at the Alaska Zoo in Anchorage, and he LOVES visitors!) I didn't know too much about camels until I started working with Knobby, but I sure became an expert quickly. I learned that camels (especially male camels) can be incredibly ornery. They can also be very dangerous, and some people die from camel attacks every year. When camels feel scared or threatened, they generally spit, stamp their feet and swing their heads. They attack by trampling and even crushing, and males grow very long incisors they use for fighting. Now, I don't want to suggest camels are blood-thirsty killers or anything. They are just HUGE, and they are incredibly powerful. Males can stand more than seven feet tall at the hump, and they can weigh more than 2,000 pounds. I would probably stereotype a camel's disposition as similar to a donkey or llama--although individual camels obviously vary as widely as humans. Camels are also very smart, and they can be trained to be great companions if you are focused and dedicated. Speaking from my experience, I began working with Knobby when he was only six months old. As he grew, he began spitting and charging and generally being terrifying. It got to the point where I didn't even feel comfortable going in his enclosure with him. (One time, he even cornered and trapped me behind a gate, and it literally crossed my mind that he may kill me.) Instead of giving up on him or reverting to the old methods of negative training, I began doing positive reinforcement training with him through his bars. After many, many, many months of hard work, I was able to not only enter his enclosure with him, but to lead him through a variety of complicated commands, including sitting on command, rolling on his side, presenting his feet for inspection, wearing a halter and letting me to sit on his back. As time passed, he grew to be my very favorite animal, and I grew to be his favorite human. He ran over to me whenever he saw me, and he cried his head off whenever I left. We had an amazing relationship (and I still miss him every single day), but I never grew complacent with him, because I knew I always had to respect his strength. Even when we were in the middle of our training sessions, I always had an escape plan in the back of my mind. And whenever he got too excited, I always cut our training sessions short. Better safe than sorry. ;)

How many animals are there in a typical zoo, and how many people are needed to take care of a zoo this size?

Asked by Royce over 12 years ago

I wish there were a simple answer for this question, but there is so much variation between zoos that it's nearly impossible to make a generalization. In terms of staffing, it is also important to take into account what kind of animals each facility has. (Two elephants require way more trainers than 10 turtles, for instance.) Off the top of my head, I know that the San Diego Zoo (a very big and impressive facility) has more than 4,000 animals, but the Shedd Aquarium in Chicago has more than 32,500. Many of the Aquarium's animals are tiny invertebrates and fish, so the number doesn't tell you nearly as much as you would initially think. Using specific examples from my background, I have independently cared for about 25 animals during one shift. Some of these animals were small and easy like baby quails, but some were big and high-maintenance like eagles. I worked in another facility where 15-17 dolphins were taken care of by 6-9 trainers, so staffing definitely depends on the specific animal species. It also depends on each zoo's vision and approach to behavioral enrichment and training. (The more staff we have on hand, the more time we can dedicate to the "fun stuff" like making enrichment for our animals and leading training sessions!)

Can lions or tigers be domesticated? I've seen footage of people keeping them as pets - sweet as they seem, couldn't those animals snap at any minute?

Asked by C-Moz72 over 12 years ago

Hi C-Moz, you've hit the nail on the head. I highly discourage people from keeping any exotic animals as pets, but I PASSIONATELY discourage people from keeping big cats as pets. Illegal pet trade and animal welfare issues aside, domestication is a process that takes hundreds--if not thousands--of years of selective breeding. In order for an animal to be truly "domesticated," its natural instinct to fear humans must be completely bred out. (See my answer for the "dogs vs. wolves" question on this page for more info about how domestication works.) That's not to say a wild lion or tiger CAN'T be trained to safely--and sometimes affectionately--interact with a human. This happens frequently in zoos and wildlife rehabilitation centers all across the country. The difference is that these animals are so powerful, instinctual and unpredictable that I believe they should only be trained by knowledgeable animal care professionals. Professionals are also WAY better equipped to deal with the enrichment and animal care issues that come up with these animals. Invariably, many of these so-called "pets" end up dumped in shelters or euthanized, and many don't get nearly the exercise or care they need. (See my answer to the "animals not commonly kept as pets" question on this page for more information about this.) Again, I'm not claiming the care of a lion or tiger by a private individual is IMPOSSIBLE; I'm sure many people keep big cats without incident. I just know that I personally wouldn't even feel comfortable keeping a big cat as a pet, and I AM an animal care professional. Better safe than sorry, you know?

Have you witnessed any grizzly animal attacks during your time in zoos (on humans or other animals)? Any one in particular stand out as the worst?

Asked by grizzly adamz over 12 years ago

Hi Griz! Believe it or not, I actually haven't seen any grisly attacks--just occasional bites or scrapes or bruises. There are a lot less attacks than you might think, and this is partially due to the safety protocols zoos and aquariums put into place before an animal and its keeper even meet. Animals are basically separated into "fight" animals or "flight" animals. The "fight animals" (bears, most big cats, etc.) are hard-wired to stand their ground when threatened, while the "flight animals" (most hoofstock, wolves, raptors, etc.) have evolved to flee. In most zoos, keepers use "protected contact" while dealing with fight animals--and even some flight animals. This means all training must be done through some kind of barrier--like a fence or bars. This prevents most dangerous incidents from occurring. Injuries can occur even when working with flight animals, of course, so keepers must always be alert, and we must learn to "read" our animals before training can occur. If an animal seems "off" for some reason, we must trust our gut and put our personal safety first--even if it means temporarily missing a training session. (In the event we do get injured, 95% of the time it's because of an error on OUR part--not paying attention, not reading our animals correctly, being distracted, etc.) Here are my personal claims to fame: I have been bitten by a raccoon (twice!), bitten by a bottlenose dolphin, footed by a great horned owl, cornered by a Bactrian camel and stabbed in the arm by a mountain goat. (Every time, the injury was my fault!)

Are a lot of people in your line of work vegetarian/vegan, given that they work so closely with animals day in and day out?

Asked by m0ng00se over 12 years ago

Awesome question! There are definitely some, but I'm actually surprised there aren't more. Instead, it seems like many of the zookeepers I've worked with have grown this bizarre tolerance to all the gross raw meat and nastiness they have to handle on a daily basis. Many can even take a fecal sample and then roll right into eating a hamburger. (After hand-washing, of course!) The one exception to this is marine mammal trainers. They handle so much raw fish that most of the ones I know gag at even the thought of sushi!

Is your work with animals the focus of your writing career?

Asked by tomjones over 12 years ago

Thanks for the question, Tom! My first novel (the one that landed me a literary agent but didn't get picked up by any publishers) was about a girl who worked on a beluga whale research team in Alaska. It was very much inspired by my experience working with marine mammals. I have a few other zoo-related novels up my sleeves, but I've decided not to limit myself to only writing about working with animals. Instead, I focus on nature as a whole, and I've decided my literary mission statement is "to inspire readers to care about nature by crafting stories that highlight the interconnectedness of humans and the world around us." Sounds like a mouthful, I know, but I hope it will keep me focused. I also hope it will stop me from writing about every random thing that strikes my fancy. (Right now, I'm revising a near-future thriller called ESSENCE. It's about a seventeen year-old who lives under the control of San Francisco’s cult-like Centrist Movement. She stumbles upon a group of free-spirited Outsiders living in the abandoned remains of Yosemite National Park, and she must struggle to stay true to herself while realigning her values and pushing herself to become one of them.) Crossing my fingers the publishers like it!

This is an amazing Q&A - you're really good at explaining stuff :) Did you hear about the Seaworld whale trainer dying in 2010? Do you think they should stop the whale shows when there's basically no way to prevent a killer whale from going crazy?

Asked by andrea s. over 12 years ago

Thanks for reading, Andrea! I did hear about this trainer’s death, and I think this situation is so heartbreaking and complicated. I will give you my opinion on this tragedy, but please understand that this is just my personal opinion--not the official stance of any organization or group of organizations. What happened to Dawn Brancheau was absolutely tragic. Sea World has made the decision to suspend the in-water portion of their orca shows, and I respect that decision very much. They have made the right move if this new policy saves even one other trainer from suffering a similar fate. I do want to stress, however, that I think it is rash for the public to pass judgment on the entire Sea World orca population—or Sea World in general—based on the actions of this one particular male orca. (And don’t be fooled by their identical appearances! Orcas demonstrate behavioral preferences and choices that vary as widely and drastically as human personalities.) Even before this tragedy occurred, I believe Sea World had some of the most impressive safety protocols of any organization in the world. Their enrichment and training program is top of the line, and many of the country’s best trainers, veterinarians and specialists work for them. (A friend of mine actually started at Sea World in 2006. Her dream was to become an orca trainer, but she was assigned to the dolphin department first. She was told it would be YEARS before she was given so much as an orca fish bucket, so you know Sea World takes its orca department seriously.) My personal opinion is that what happened to Dawn Brancheau was a tragic aligning of the stars. Everything from her choice in hairstyles to the time of year to this particular whale’s mood and temperament stacked up and collided to create one moment where one whale made one decision that will forever alter the way marine mammal facilities operate. It is impossible to know if this situation would ever repeat itself. Sea World has operated for many, many years with many, many whales that have never made the decision this whale did. But when in doubt, you may as well err on the side of caution. That’s what I believe Sea World has done, so I very much respect their judgment.