Social Network Security Manager

Social Network Security Manager

InternetNeverSleeps

Los Angeles, CA

Female, 38

I oversaw all on site safety and security concerns for one of the largest social networks in the world. In the wild west of the internet, I had to develop policies and guidelines on how to deal with even the weirdest issues, work with law enforcement, meet with our government and address all the urgent issues that can pop up. My teams were the 911 of the internet, if you will, responding to the craziest of issues.

SubscribeGet emails when new questions are answered. Ask Me Anything!Show Bio +

Share:

Ask me anything!

Submit Your Question

32 Questions

Share:

Last Answer on December 02, 2013

How accurate do you think the "The Social Network" movie was?

Asked by corneal over 11 years ago

I'm embarrassed to say I never saw the movie. I was feeling a little bitter at the time that FB had a movie made about it when some pretty awesome predecessors didn't. Guess the predecessors didn't have enough drama for Hollywood!

What % of the "bad guys" you found on your site were male v. female? And were there certain infractions that were more typically male or female? (e.g. sexual harassment by males, bullying by females, etc)

Asked by Carl Louis over 11 years ago

Hey Carl, Love the question. Females are brutal. I'd say the "less serious" (and by that I mean not heinous crimes) were female - cyberbullies!!! Terrible, cruel cyberbullies. From making fake profiles to harass other girls, spats over boys, and nasty private messages, teenage and young women can cause a lot of headaches for social networks. The more 'heinous' crimes (ie rape) were more often committed by men. The type of crimes where they end up meeting in person and then the crime occurs "in real life". An exception to this is prostitution - yes, prostitutes make good use of social networks!

What is it about Facebook that's made it immune to any major hacks? Is Facebook security just THAT good?

Asked by /\/\ & /\/\ over 11 years ago

Ironically, I am trying to research a security issue right now that affected my personal Facebook and a few friends. Spammers are using my display name and sending spoofed emails to friends that are also on my Facebook account (but via email). OK So in general, Facebook actually has more limited functionality than say, MySpace does/did. On MySpace, you have a whole profile that you could embed things into and tons of other 'sections'. On Facebook, you really just have a few general fields and after that, you just post status updates. To be fair, MySpace was around first and got slammed with a lot of these attacks. Also, Spammers will always be first and foremost on an attack while a website scrambles to catch up. No matter how much you patch this or that, they still find a way. :( So there are several types of 'security': 1. When a user submits stuff on a website, does the website allow 'bad code' to go through? This kind of stuff is the responsibility of the company that runs the website. This is not that common these days. 2. Users getting duped by spammers, either by getting phished and relinquishing their password or through other means. This is where the attacks happen. No matter how much the website operators try to detect false logins/educate the users/etc, it is still really tough :( I think users are starting to get a little smarter now and more suspicious, so hopefully that is helping. Also and this is JUST speculation - I think a lot of users are now on mobile devices and the spammers haven't yet started to exploit that area as much. Yet.

What social networks, past or present, had the WORST security?

Asked by surf, not turf over 11 years ago

The one I worked at had pretty bad security in the beginning, but I won't disclose the name to protect the innocent LOL Though it depends on the type of spam/security issues. Free dating sites, like match.com, tend to have some pretty bad scammers on there.

There's so much porn spam on social networks. What countries does most of the porn spam originate from, and does it get high click-through rates?

Asked by >>> HHH <<< over 11 years ago

Sigh, I hate porn spam. It comes from everywhere but I suspect mostly Westernized nations. I honestly am not that sure about porn click through rates - it really depends on the 'type' of porn spam. Adult content websites have what is called an 'affiliate program', so if you are an affiliate and you get people to sign up to their paid service, you get a certain amount (say, $2 per sign up). So it's a numbers game - it's free to send email so they can send out millions of emails and even with a .5% sign up rate, that is a lot of money! There has been an evolution in porn spam as people catch on to the tricks of the spammers. So I'm sure once they see click through rates decrease with one method (or the website operator catches onto that method and tries to squish it), they try another method. I've been threatening for years to start a porn site and start spamming people. Then I will be able to analyze click through rates first hand. And hopefully make some money. Hmmmm..... ;-)

Can you describe the average Internet troll? Are they mostly 20-something disgruntled nerds living in mom and dad's basement? Or 40-something divorced fat dudes? Or something else?

Asked by Cartman over 11 years ago

Depends on the website you are hanging out on! Honestly, for the 'social network' sites, your biggest 'troll' (pain in the butt user) are the teenage girls. They are VISCIOUS! Considering several of my friends are fantastic online trolls, I'd say 30-something males are up there as well. But anyone can be a troll, it's a personality thing!

Do you think it's fair when social networks are blamed for enabling stalkers and pedophiles?

Asked by Brozen over 11 years ago

Hey Brozen, This question strikes near and dear to an issue that infuriated me for years. No!!! It's SO unfair!! Do people hold phone companies liable for crimes that are discussed via telephone and then committed? Does society threaten to sue itself for having criminals? No! Social networks are an 'online society', which means with the good comes the bad. And it's just another means of communication, like telephones. What it really all comes down to is politics. Social networks, especially a few years ago, were 'new, scary technology' for older generations. So politicians curried votes by vowing to attack social networks. Fortunately, I feel that this type of political pressure has greatly lessened, especially with the politicians USING social media for their communication platform! As a side note - parents are supposed to teach their kids not to talk to strangers - in real life or online, makes no difference!